What is your delivery coverage?
PA Food delivery to Peninsular Malaysia. You can refer to our Delivery Coverage & Fees.
How long does it takes for delivery?
Klang Valley Delivery: 3-5 working days
Out of Klang Valley Delivery: 4-5 working days
Outstation Delivery : 4-5 working days
Please ensure someone is ready to collect the parcel during delivery day.
Please note that delivery time may be extended during peak periods. We will notify you should there be any delay in the processing of your order.
How much is the delivery fees?
We are offering reasonable flat rate delivery charges. Please refer to Delivery Coverage & Fees
Do you provide self-collection service?
Yes, self-collection available for working day.
Please let us know indicated day and time for collection, at leats 4 hours before from your pickup time.
Day: Monday - Friday
Time: 10:00am - 5:00pm
*Public Holiday is not available for self-pickup*
For address please refer HERE
Can I choose a specific date and time for delivery?
Customers are welcome to let us know specific date for delivery, but there is no guarantee due to schedule plan by route and area, However we will update the shipment status via email or WhatsApp.
I was away at the time when the goods were delivered to me, what should I do?
- Our customer service will confirm with you the delivery date one day before.
- During delivery, our personnel will attempt 3-4 calls to you, goods will be returned to warehouse if you fail to answer or accept the delivery after these attempts. Re-delivery can be arranged at extra charges.
I have yet to received my order within the delivery date stated above, what can I do?
Please contact us at firstname.lastname@example.org or click HERE with your order number.